Help Center

Yes, you’ll need to register for a Little One Layette account to place an order. Registration takes a few steps only. Click here to get started.

Select your preferred product and quantity, and select ‘Add to cart’. 

You may continue browsing, or, if you would like to complete your order, click into your cart page (top right corner) to check out. 

We try our best to source for the availability of your preferred fabric print. However, they do run out of production or discontinued. 

Do let us know your preference and drop us an email to info@littleonelayette.com. We will try our best to source or design. 

To some, curved drool pads look aesthetically prettier in terms of shape like a bell curve. Apart from that, curved pads not only can cover the buckle but also cover the edge in between the hood and shoulder strap. 

Nonetheless if you prefer a straight style drool pads but still wants protect the edge and capture baby's drool, you can opt to add ruffles. This will gives the same effect as curved drool pads. 

Taggies / ribbons loop are for hanging toys or teether that are easily accessible for baby to play or chew. 

We accept major banks' visa, master and paypal. 

To ensure your order is smoothly processed and promptly delivered, we are unable to amend or cancel your order after confirmation.

Note: We are unable to deliver to restricted zones such as army camps, hotels and most islands in Singapore. 

Overseas shipping rate varies from country to country, an estimation will be $3.50 - $10. Any overpayment of shipping fee will be refunded by to your account. 

Country Of Destination (Major Cities/ Office of Mail Exchange)*	Estimated Delivery Time** For Major Cities (Working Days)
	Ordinary Mail - Air
Australia (Sydney, Melbourne, Perth)	6 – 8
Brunei Darussalam (Bandar Seri Begawan)	6 – 8
Canada (Vancouver)	8 - 11
China, People's Republic of (Beijing, Guangzhou, Shanghai)	8 - 10
France (Paris)	7 - 9
Germany (Frankfurt)	7 - 9
Hong Kong (Hong Kong)	5 – 7
India (Chennai, Mumbai, Kokata)	7 – 10
Indonesia (Jakarta, Batam)	7 – 10
Italy (Rome)	9 – 11
Japan (Tokyo, Osaka)	5 – 7
Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)	6 – 8
Netherlands (Amsterdam)	6 – 8
New Zealand (Auckland)	6 – 8
Philippines (Manila)	8 – 10
South Africa (Johannesburg)	7 - 9
Sweden (Stockholm)	6 – 8
Switzerland (Zurich)	6 – 8
Taiwan (Taipei)	6 – 8
Thailand (Bangkok)	6 – 8
United Arab Emirates (Dubai)	7 – 10
United Kingdom (London)	6 – 8
United States of America (San Francisco, New York, Honolulu)	8 – 10
Vietnam (Ho Chi Minh)	7 – 10
Other Destinations in Asia and Territories in the Pacific	7 – 12
Other Destinations in the Middle East, Africa, Europe and America	8 - 14

Notes:

* Major cities/ Office of Mail Exchange may differ for registered and surface mail. 
* By truck to KL.
** Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
** Any delay at the destination countries is beyond the control of Singapore Post. 
** Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that. 
** Packets, envelopes with enclosures, documents, etc are subjected to customs inspection and clearance. 
** For festive postings to the above major cities, it is advisable to add another 10 working days for airmail.
** Registered Mail requires an additional 2 days as it is a recorded delivery service.

If you have opted for non-tracking option such as local singpost postage during check out, we apologise that we are unable to track the parcel for you.   

For traceable parcel, if your parcel takes more than the usual shipment delivery time frame, please kindly notify us via email at info@littleonelayette.com .

Because wood is a natural item and natural variations in the material can occur, it should be handled and cared for attentively to prevent damage. Always inspect your product upon receipt as well as each time you give it to the child Children should always be supervised with wooden toys, even if they do not contain small parts. Do not put wooden teethers in the freezer. If you notice a crack or breakage, DO NOT give the item to a child.  To wash, simply untie ears from ring and wash in cold, soapy water. Do not submerse ring in water; wash by hand with minimal water for longer life.

We recommend regular sun inner pillow containing the husks to maintain quality and freshness. Do not wash or soak inner pillow, wash only the pillow case. Machine wash friendly. 

Baby carrier accessories consist of hood, drool pads, reach straps and carrier keeper etc. Machine washable and most fabrics are dryer safe. Do not iron on satin ribbon tags. 

Sorry for sending you a defective item. Please email info@littleonelayette.com with your order number, and a photograph of the defect. We will be in touch with you once we assess the defect. Postage will be reimbursed for all items deemed defective. 

All defective items are to reach us within 7 business days from dispatch date for orders made in Singapore, or 14-20 business days depending on receipient country for international orders. Items must be unworn and unwashed. 

A replacement will be provided for defective returns. However, if a replacement is no longer in stock, a store credit voucher will be provided.